ClaimCompanion for Rentals
Fair at the counter. Firm on the evidence.
A short guided walkaround at pick-up and at return. ClaimCompanion separates new damage from what was already there and prices it, so your staff charge only what is real and your customers can see why.
- Rear bumper · scratchrecordednot charged
- Front-left rim · scuffrecordednot charged
- Rear door, right · scratches280.04 €new
What rental teams tell us
The return desk is where trust is won or lost.
Damage disputes cost more than the repairs behind them: staff time, chargebacks, refunds and customers who do not come back.
“That scratch was already there.”
Disputes at return
Without clear pick-up photos, every new mark turns into an argument, and the benefit of the doubt goes to the customer.
“We only saw it a week later.”
Damage missed
Busy desks skip proper walkarounds, so damage goes unrecorded and unbilled, and the next customer gets blamed.
“Every branch checks differently.”
Inconsistent checks
One agent flags normal wear, another misses a dent. Customers notice, and so do your margins.
Human-centred by design
AI should never send a surprise bill.
Rental customers have been billed by automated scanners for damage they did not cause, and the industry is paying for it in trust. ClaimCompanion works the other way round.
- ✓Every charge shows its evidence: the pick-up photo, the return photo and the time of both.
- ✓Known damage stays known. What was recorded at pick-up is never charged again.
- ✓A person has the last word. Anything a customer disputes goes to your staff, not back to the machine.
- ✓The price is a real repair price, from Eurotax data, not a penalty table.
How it works
Two walkarounds. One clear answer.
Your staff or the customer take the photos. ClaimCompanion does the comparison while the keys change hands.
Pick-up
A guided walkaround records the car’s condition before it leaves. Staff or self-service, no app needed.
Staff or customerReturn
The same walkaround at return, with each photo checked for angle and framing as it is taken.
Staff or customerCompare
New damage is separated from what was recorded at pick-up and priced on Eurotax data.
ClaimCompanionClose
Charge with evidence or close the rental clean. The customer gets the report with photos.
Your teamBuilt for the desk
Fits the way your stations already work.
Run it inside your own rental app or as a branded link, and send results straight to your rental management system.
Desk and lot checks
Agents follow the same guided path at every branch, so every check looks the same.
Customer walkaround
Customers do the check themselves at key drop or contactless pick-up.
Rental management API
Results land in the rental agreement, ready for billing or a clean close.
Your name on it
White-label in your app and on the report the customer receives.
Start with a pilot
See it on your own vehicles.
The fastest way to judge ClaimCompanion is on cases you have already closed: claims, damage reports or rental returns. We run them through the engine and put our results next to your team’s decisions.
- 01Send casesPhotos and VINs from cases you have closed.
- 02We run themEvery case goes through our full AI analysis.
- 03CompareLine by line, against what your team decided.
Prefer to talk directly? jus@evolt.dev · +386 31 607 646